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BW Support

Real engineers. Real support.

From technical questions to troubleshooting and repairs, our team is here to help keep you broadcasting.

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UK-based expertise. Supporting broadcasters worldwide.

How can we help?

Choose an option below, or get in touch directly.

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Technical Support

Need help with setup, configuration or troubleshooting? 

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Repairs & Servicing

Manuals & Downloads

Warranty Repairs

Equipment needs attention? We'll help determine the next steps

Find product manuals, documentation and available updates

Fill out the form for any warranty repairs, or activate your warranty.

Need a hand? We're here to help.

Tell us a little about your equipment and the issue you're experiencing. The more detail, the better.

Thanks for submitting, We will get back to you as soon as possible!

Please note emails are only monitored intermittently outside of working hours.

Authorised repair centres

Our network of authorised repair centres provide regional support for BW equipment. For assistance, contact your nearest below. If there isn't one in your region, our UK team will be happy to help.

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USA
Progressive Concepts

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Africa & Europe
PHFcom

info@phfcom.com
+33 (0)3 90 20 39 30

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